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Senior Program Manager
Job ID 2024-263856▶ Who we are
Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.
As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®. “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 77,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.
But there’s a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services.
At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It’s what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.
Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us.
▶ How we lead
At 7-Eleven we are guided by our Leadership Principles.
- Be Customer Obsessed
- Be Courageous with Your Point of View
- Challenge the Status Quo
- Act Like an Entrepreneur
- Have an “It Can Be Done” Attitude
- Do the Right Thing
- Be Accountable
Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.
▶ About This Opportunity
Responsibilities
Your primary responsibilities will be:
- Collaborate with stakeholders to define the vision and objectives of the data engineering program, ensuring alignment with the organization's data strategy and business goals.
- Develop a comprehensive data roadmap that outlines the prioritized data initiatives, data pipelines, and analytics projects to be undertaken within the program.
- Manage and maintain budget forecast for +$10M program
- Plan for resourcing and funding data program based on comprehensive road map of projects.
- Facilitate Program Increment (PI) planning sessions for data engineering teams, ensuring that data-related features and projects are well-defined, prioritized, and aligned with business priorities.
- Support teams in project planning by defining and estimating work including defining of tasks, stories.
- Collaborate with data architects and designers to ensure that data solutions align with architectural standards and best practices.
- Work closely with Agile teams to ensure they are aligned with program objectives and have the necessary resources and support to deliver their commitments.
- Ensure that the data engineering program operates in alignment with Lean-Agile principles, including a focus on customer-centric data solutions, transparency in data processes, and alignment with business needs. Guiding and coaching the project teams in technology as and when applicable.
- Foster a culture of continuous improvement within data engineering teams, encouraging them to optimize data processes and enhance data quality.
- Playing a leadership role for the overall project/program success
Required Qualifications:
- 8+ years of experience in program management, project management, or related roles
- 3+ years experience with data lake cloud environment, large-scale data migration and/or enterprise reporting projects.
- A robust background with over 5 years of experience in data engineering/data warehousing, including exposure to various phases of the Software Development Life Cycle (SDLC), with a strong track record of driving data projects to success.
- Extensive expertise in Agile Scrum and Kanban methodologies, with a minimum of 5 years of hands-on experience, including a deep understanding of metrics, especially within the context of the Scaled Agile Framework (SAFe).
- Over 5 years of experience in using project tracking software, such as Jira, to manage and monitor data engineering projects efficiently.
- 2+ years of experience facilitating estimation and planning sessions for the creation of reliable and practical plans for the next Program Increment, as well as supporting Product Management Teams in high-level estimation of the product roadmap.
- Should be self-driven, proactive with the capacity to act with urgency (someone who can take initiative and drive to complete tasks and does not need daily directions)
- Strong investigation, analytical, and problem-solving skills
- Ability to communicate complex information to all stakeholders of the project status updates, roadmaps, timeline updates, risks, and issues. This would include executive status reports and project dashboards.
- Proven experience in assisting Product Managers/Owners, System Architects, and stakeholders to ensure alignment between strategy and execution.
Education And Experience:
- EDUCATION: Bachelors/4 Yr Degree
- YEARS OF RELEVANT WORK EXPERIENCE: 12+ years
- YEARS OF MANAGEMENT EXPERIENCE: 8+ years
Preferred Qualifications
- Certified Scrum Master or PMP (Project Management Professional) certification
- Bachelor's degree in Computer Science or equivalent.
- Familiarity with code versioning tools - Git (Gitlab), Jira and Confluence
- Exposure to retail industry, experience with e-commerce applications
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