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Fuels Program Manager
Job ID 2024-265570▶ Who we are
Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.
As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®. “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 77,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.
But there’s a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services.
At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It’s what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.
Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us.
▶ How we lead
At 7-Eleven we are guided by our Leadership Principles.
- Be Customer Obsessed
- Be Courageous with Your Point of View
- Challenge the Status Quo
- Act Like an Entrepreneur
- Have an “It Can Be Done” Attitude
- Do the Right Thing
- Be Accountable
Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.
▶ About This Opportunity
The Branded Program Manager will oversee our retail fuel branded business, managing 2,400 branded fuel locations across 13 major Fuel Brands. Responsibilities include contract compliance, enhancing site experience, coordinating brand marketing incentives, and related programs. This role will serve as the primary point of contact with our Field Operations team to drive profitability and enhance value. The key objective is to foster cross-functional collaboration to uphold brand standards effectively, driving significant impact on the bottom line.
- Brand liaison for all brand communications - filters and funnels all brand information to the greater 7-Eleven Operations organization.
- Manages and challenges as necessary, branded requirements related to Brand program requirements. (i.e. POS, image enhancements, etc.)
- Manages the Branded Marketing Incentives offered and ensuring all available funds are utilized.
- Design, implement, and conduct training workshops and provide expertise for 7-Eleven Franchisee and Corporate store employees, Field Consultants, Market Managers, and Zone Managers, related to branded programs and promotions.
- Develop and provide monthly reports identifying, analyzing, and tracking trends, opportunities, and Key Performance Indicators for the Retail Fuels branded business.
- Creates publications for POP and Branded Fuels Placement Guides relative to new marketing promotions and according to 7-Eleven Corporate Communication Policies.
- Supports Construction and Gasoline integration to ensure required site tech standards are deployed.
- Provides support to the Brand Manager - Fuels.
- 5+ years of Fuel Operations and/or Fuel Sales preferred, Compliance, Project Management.
- Expert Knowledge of Microsoft Office Suite.
- Excellent verbal and written communication and relationship development skills preferred.
- Ability to manage multiple commitments and competing priorities.
- Strong analytical skills recommended.
- Requires 20% of travel.
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