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Category Support Coordinator
Job ID 2024-265794With more than 13,000 stores in the U.S. and 84,000 stores globally, it is no wonder 7-Eleven, Inc. has been named an iconic brand. In addition to 7-Eleven stores, 7-Eleven, Inc. also operates and franchises Speedway, Stripes, Laredo Taco Company and Raise the Roost locations.
Since inventing the convenience industry in 1927, 7-Eleven has built a rich 96-year history filled with beloved products like Slurpee, Big Gulp and Big Bite, and fan-favorite holidays like Slurpee Day and Bring Your Own Cup Day.
Now, 7-Eleven is on a mission to contemporize the brand and redefine convenience – and we need your help.
▶ About This Opportunity
The Category Support Coordinator is responsible for the coordinating of data elements for products in the assortment. Typical activities include: new item introduction, item expansion, test items, and communication/coordination with vendor contacts. Expectation is that coordinators execute product information exchanges between 7-Eleven master systems and vendors in a high volume, low error tolerance environment.
• Coordinate new product set up information with vendors with a strong attention to detail for nuances related to distribution type and internal strategic initiatives.
• Build and maintain relationships with impacted business units inside of 7-Eleven as well as Vendor relationships outside.
• Extract product information from 7-Eleven systems using SQL, Access and SEI Proprietary systems.
• Synchronize product information between vendor communications and 7-eleven systems using advance level excel skills.
• Review product information for completeness and accuracy, identify and escalate issues appropriately.
• Completes and submits product information change request forms for management approval and data processing.
• Review product information in 7-Eleven systems for inconsistencies and inaccuracies.
• Research issues to identify root cause and recommend resolution.
• Execute cross-functional tasks based on priority and volume of workload.
• Communicate and escalate issues to the Supervisor as appropriate.
• Coordinates product information changes with Vendors and respective Category Managers to align assortment.
• High School + Equiv Exp or Bach/4 Yr Degree.
• 2 Years of Retail Product.
• Position requires strong analytical skills and attention to detail.
• Advanced working knowledge of Excel (must be able to efficiently and effectively execute VLOOKUPs, IF Statements, and Pivot Tables).
• Effectively operates in a high volume environment while achieving minimal error rates.
• Strong written and verbal communication skills.
• Thorough understanding of retail/inventory attributes is preferred
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