Store Leader (Manager) Trainee
Charlotte, North Carolina
Overview
As a Store Leader (Manager) Trainee 7-Eleven, you will embark on a dynamic journey, honing your ability to foster exceptional customer service through comprehensive training. Your first 3 months will be dedicated to mastering our in-depth training program, and setting a solid foundation for your rapid career progression into key operational roles. You'll have the tools to drive sales, optimize store performance, and lead teams to success. You'll not only contribute to the vibrant culture and mission of 7-Eleven, but also enjoy the tangible benefits of your contributions through bonuses, a robust 401(k) plan and a comprehensive benefits package. This role is not just a job; it's an opportunity to grow with a recession-proof industry leader and make a lasting impact on our global footprint.
- Shifts: Full-Time
- Travel: None
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Success Profile
What makes a successful Store Leader (Manager) Trainee at 7-Eleven? Review the top traits we're looking for and see if you're the right fit.
- Adaptable
- Communicator
- Entrepreneurial
- Leadership
- Results-driven
- Strategic
Culture
- Embrace the spirit of the iconic 7-Eleven brand that values innovation, customer connection across all ages, and a commitment to community improvement — a workplace where your efforts fuel the daily lives of millions.
- Be part of a supportive and mission-driven team where the difference made by each individual is recognized and celebrated, fostering a strong sense of pride and ownership in your work.
- Thrive in a culture that champions unmatched career potential, where evolving business models in a recession-proof industry offer a path rich with opportunities for personal and professional growth.
- Contribute to a team that exemplifies strong teamwork and dedication to results, in a demanding yet rewarding environment, where the positive impact of your contributions resonates across the company and the industry.
Benefits
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Comprehensive Training
Embark on a structured training program designed to set you up for success and prepare you for a key operational role within the organization.
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Comprehensive Health Coverage
Ensure your wellbeing with our extensive health benefits package that includes medical, vision and dental coverage, safeguarding your health inside and out.
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Performance Rewards
Benefit from a performance-driven culture that recognizes and rewards your contributions to the company's success with bonus potential.
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Educational Support
Invest in your future with our tuition reimbursement program, opening doors to further education and opportunities for advancement.
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Retirement Plan
Secure your future with a 401(k) (or RSP) plan that ensures peace of mind and financial stability for your retirement years.
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Employee Fuel Discount
Employees can save an additional 15¢/gal. on top of their existing employee discount at participating locations.
Welcome to our employment section. Here you can view our current job openings and apply for positions online.
Pursuant to the San Francisco Fair Chance Ordinance and/or any other applicable law, 7-Eleven, Inc. will consider for employment qualified applicants with arrest and conviction records.
We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Change Initiative For Hiring.
Certain states require disclosure of pay ranges for positions for which 7-Eleven is hiring, including, but not limited to, Nevada and Connecticut. In compliance with state law, where applicable, 7-Eleven is providing the pay ranges for Corporate store roles on the attached document. This document is only to be used in States which require pay range disclosures.
Applicants have rights under the Federal Employment Laws: (1) Family Medical Leave Act (FMLA), (2) Equal Employment Opportunity (EEO), and supplement and (3) Employee Polygraph Protection Act (EPPA) (effective August 1, 2016).
7-Eleven is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please contact the HR Service Center at 1-888-886-1801 and let us know the nature of your request and your contact information.
Please review the 7-Eleven Applicant and Employee Privacy Notice. By continuing, you acknowledge reviewing and understanding the 7-Eleven Applicant and Employee Privacy Notice
Store Leader (Manager) Trainee
Job ID 2024-267792**LOOKING FOR ALL CHARLOTTE, NC AREA**
▶ Who we are
Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.
As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®. “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 71,100 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.
But there’s a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services.
At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It’s what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.
Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us.
▶ How we lead
At 7-Eleven we are guided by our Leadership Principles.
- Be Customer Obsessed
- Be Courageous with Your Point of View
- Challenge the Status Quo
- Act Like an Entrepreneur
- Have an “It Can Be Done” Attitude
- Do the Right Thing
- Be Accountable
Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.
Work location options: Charlotte NC; Concord NC; Huntersville NC
▶ About This Opportunity
As a Store Leader, you’ll contribute to 7-Eleven’s success by leading a team to create and maintain an exceptional store experience for our guests. Essentially you will be running a small business with a solid, international company and brand behind you. The majority of your time will be spent coaching, supervising and directing the team; making operational and staffing decisions while ensuring world-class guest service. You will work to maximize sales and profits by using sound business practices to implement the 7-Eleven strategy, while setting a standard for guest satisfaction by making your store a model of our company's Five Fundamentals; Quality, Assortment, Service, Value and Cleanliness.
What Will You Do?
- Oversee daily store operations, supervise employees and manage inventory
- Ensure sufficient staffing levels to meet the needs of our guests
- Develop successful sales plans to grow profitability
- Recruit, train, develop and motivate your employees
- Demonstrate leadership and promote a teamwork-oriented environment setting high standards and modeling behavior for optimum guest service
- Implement new product lines and create strategies to introduce and promote them to our guests
- Promote 7-Eleven to your guests and community
- Ensure product mix and inventory levels are properly maintained to increase sales and control inventory
- Maintain safety and security of the store, properly documenting any incidents that occur
- Ensure compliance with all local, state, and federal laws within the scope of the convenience/food store operation
Are You Ready?
The Store Leader role requires the following:
- High School diploma/GED with minimum 2 years applicable experience; 2 years college; military experience
- Prior successful food service, retail, grocery management experience
- Demonstrated effective training, coaching and conflict resolution skills
- Highly motivated with a desire to work in a fast-paced environment
- Results oriented team player/leader
- Ability to work flexible work schedule including days, nights, weekends, holidays and on-call
- Strong communication skills
- Excellent guest services skills
Physical Requirements:
The Store Leader role requires constant standing, bending and reaching. Frequent lifting of one to five pounds and occasional lifting of up to 40-50 pounds is required.
What's In It For You?
7-Eleven is committed to creating an environment that encourages and rewards excellence, providing a range of benefits that includes
- Competitive salary and bonus incentives
- Medical, dental, vision and life insurance benefits
- Vacation pay
- Profit Sharing/401(k) Plan
- Short-term and long-term disability benefits
- Tuition reimbursement
- Adoption assistance
- Professional growth opportunities
- And more...
7-Eleven is an Equal Opportunity Employer
Testimonials
Stories of success
Our team members in store leadership all play critical roles in moving our company forward. See what they have to say.
I am excited to be here and enjoy the workplace environment. Y’all give us a great building and a game plan. I believe we can do great things together.
What do I enjoy about working at 7-Eleven? Changing teammates beliefs about working at a convenience store. Setting a new bar for customer service.
Career Path
We take pride in witnessing our Store Leaders grow and excel in their careers at 7-Eleven. With our diverse operations, there are plenty of opportunities for advancement. Your performance, skills and education can open doors to new career prospects. Here is an example of career progression for a Store Leader.
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Certified Store Leader leads to Senior Store Leader
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Multi-Store Leader leads to Area Leader Trainee
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Area Leader Trainee leads to Market Leader Trainee
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Market Leader Trainee
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