Absence Management Processor

JOB SUMMARY:

The Absence Management Processor is responsible for administering and processing employee Time Off and Leave requests, supporting documentation, and related compliance activities within the Absence Management Department. This role serves as a critical point of contact for employees, managers, and HR partners regarding procedures, documentation requirements, and coordination of the Company’s Time Off polices and Leave policies. The Absence Management Processor ensures accurate processing of all absence-related transactions while maintaining confidentiality of sensitive employee information and supporting organizational attendance goals.

KEY DUTIES AND RESPONSIBILITES:

• Process employee return to work or extended leaves in accordance with company policies and applicable regulations
• Manage and initiate extended absence reviews and obtain applicable approvals
• Maintain accurate records of employee communications in Workday
• Communicate with employees and managers regarding absence status, documentation requirements, and return-to-work procedures
• •Ensure the company leave of absence vendor is administering company leaves accurately and information is accurately reflected in the Company’s HR system
• Respond to employee inquiries regarding Time Off and Leave policies, procedures, and eligibility requirements
• •Investigate and properly administer employee concerns addressing Time Off and Leave policies
• •Support compliance with federal, state, and local leave laws including FMLA, ADA, and other applicable regulations
• •Participate in process improvement initiatives to enhance absence management procedures and systems
• •Maintain confidentiality of sensitive employee medical information and personal data
• Complete special projects and other duties as assigned by management

EDUCATION AND EXPERIENCE:

EDUCATION: High School/GED

SPECIFIC KNOWLEDGE AND SKILLS:

• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook
• Experience with Workday is a plus
• Strong attention to detail and accuracy in data entry and documentation review
• Excellent organizational skills with ability to manage multiple priorities simultaneously
• Effective written and verbal communication skills for interacting with employees at all levels
• Ability to maintain strict confidentiality when handling sensitive employee information
• Strong problem-solving skills to address complex absence scenarios
• Time management skills to meet processing deadlines and service level agreements
• Customer service orientation with ability to handle sensitive situations with empathy
• Adaptability to changing policies, procedures, and regulatory requirements

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Change Initiative For Hiring.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.