Network Project Coordinator/Project Manager

With more than 13,000 stores in the U.S. and 84,000 stores globally, it is no wonder 7-Eleven, Inc. has been named an iconic brand. In addition to 7-Eleven stores, 7-Eleven, Inc. also operates and franchises Speedway, Stripes, Laredo Taco Company and Raise the Roost locations.

Summary: 
Serves as an intermediary between Network and all internal clients; governs key infrastructure vendors; focuses on projects and initiatives that require Network involvement and works with Network Management to ensure cross-functional resources’ priorities are aligned; obtains requirements from IT and business clients for infrastructure related projects; manages project timelines, budgets and resource allocations 

Responsibilities:

• Manages relationships between Network and all internal and external customers.

• Works with Management to review prioritization of IT projects and determines what employees’ areas of focus should be from a prioritization perspective.

• Develops detailed technical road maps for major infrastructure initiatives.

• Maintains continuity of network operations by documenting and communicating actions, challenges and opportunities as needed.

• Assists with scheduled periodic maintenance for operating system (OS) updates, software updates, configuration changes and maintenance renewals.

• Keeps abreast of upcoming infrastructure-driven initiatives such as hardware refreshes or software upgrades, and ensures that resources and funding is allocated accordingly.

• Helps manage ongoing network issues and ensures the right parties, both internal and external are involved in issue resolution.

• Keeps abreast of technology, customer needs and industry related trends, and helps form a strategy to meet the changing needs of the Company’s client base.

• Assists in asset management; maintains inventory and warranty information, maintenance records, software and hardware registrations and documentation.

• Provides status updates to peers and Management.

• Assists Management with budget forecasting based on planned initiatives.

• Coordinates and aids with Network initiatives; interprets Network strategies into actionable project plans.

• Aids in generating contracts; ensures vendor partners comply with contractual terms and service level agreements (SLAs).

• Completes other duties, including special projects, as assigned by Management.

Education Requirements:

• Bachelor’s Degree in Computer Science, MIS, related field, or 5 years of experience in IT.

Experience Requirements:

• 5+ years of related IT experience.

• Previous project management experience required.

• Previous experience with handling and resolving multiple high-complexity issues.

Skill Requirements:

• Demonstrated expertise with Word, Excel, and other MS Office suite applications.

• Excellent communication, organizational, time management and interpersonal skills as well as the ability to research and resolve issues.

• Ability to handle diverse situations, multiple initiatives and rapidly changing priorities.

• Ability to present information, both verbally and in writing, in a clear and concise manner.

• Ability to track multiple efforts concurrently.

• Ability to work with little to no supervision.

• Positive and professional attitude.

• Good understanding of intra-department functions and operations.

• Ability to perform repeated bending, standing and reaching.

• Ability to occasionally lift up to 50 pounds.

Additional Requirements:

• Availability to work outside of scheduled hours.

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.