Digital Merchandising Manager: Non-Alcoholic Packaged Beverages

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

Summary
The digital merchandising manager is responsible for creating/implementing/optimizing online product presentation to optimize 7-Eleven's digital shelf and drive sales and consumer/shopper engagement. The role uses data analytics to improve product discoverability, managing product listings, coordinating with marketing teams, and developing strategies for e‑commerce platforms, website and apps. The role requires a blend of analytical, technical and creative skills, and the ability to stay current with digital trends in CPG industry. Needs to know the consumer & shopper journey in an omnichannel world to inform how 7-Eleven makes its portfolio of items available where, when, and how the consumer wants it.

Responsibilities
Product Presentation:

• Develop, execute, and optimize product detail pages (titles, descriptions, images, and content) across digital channels, including websites and mobile apps.
• Align digital merchandising solutions with shopper marketing plans, brand, portfolio, and customer strategies for assigned vendor partners.
• Partner with internal and external marketing partners to lead the development of integrated campaigns across in‑store, digital, and marketplace platforms.
• Manage linkage with syndication platforms such as Salsify and Syndigo to enhance PDP presentation.

Data Analysis:

• Analyze performance metrics such as conversion rates, traffic, and user behavior to inform merchandising strategies and drive data‑backed commercial decisions.

User Experience:

• Improve product discoverability and site navigation through strategies such as optimizing search logic and category structures.
• Partner with the 7NOW app team to develop customer-enhancing shopping features.

Planning & Collaboration:

• Develop solid digital merchandising plans to build momentum and drive business results.
• Collaborate with Category Management, Shopper Marketing, Vendor Partners, and other teams to conduct continuous optimization based on performance and evolving shopper trends.

Cross‑functional Skills:

• Demonstrate excellent collaboration, influence, negotiation, and interpersonal skills. Must be able to develop engaging presentations and deliver insights to audiences of all sizes.

Enterprise Impact

• Create linkages between internal and external, global and local, and risk and opportunity to drive business results and long‑term shopper loyalty in an omnichannel environment.
• Must understand what controls and monitoring need to be implemented to ensure 7-Eleven is always digitally compliant.

Qualifications

• Bachelor’s Degree.
• Proficiency in digital merchandising solutions, retailer e‑commerce platforms, web analytics, and content management.

*Position not eligible for sponsorship

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If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative For Hiring.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.