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Director, Engineering - 7GT
Job ID 2024-261178▶ Who we are
Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.
As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®. “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 77,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.
But there’s a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services.
At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It’s what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.
Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us.
▶ How we lead
At 7-Eleven we are guided by our Leadership Principles.
- Be Customer Obsessed
- Be Courageous with Your Point of View
- Challenge the Status Quo
- Act Like an Entrepreneur
- Have an “It Can Be Done” Attitude
- Do the Right Thing
- Be Accountable
Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.
▶ About This Opportunity
Job Summary:
Responsible for the success of 7-Eleven Global Technology (7GT) Solution Development. Leading the Engineering Team, both on-shore and off-shore, to develop componentized technology products that can be sold as a service to existing International Licensees or can be used to operate a 7-Eleven business in a new market. Work with Regional Directors and New Market Entry Director to obtain insights on global technology needs to support and drive business opportunities.
Main Responsibilities:
• Responsible for implementing technology solutions based on the vision and strategy for a segment of 7GT
• Over see solution design
• Gain alignment on that vision, strategy, and roadmap with the leader of 7GT
• Implement a segment of 7GT platform that will consist of multiple technology products based on existing solutions at 7-Eleven, Inc.
• Directly work on implementing the segment of 7GT platform for International New Market Entry
• Manage a large team to execute a portion of the segment of 7GT platform
• Define, Measure, Evaluate and Report KPI’s for that segment of 7GT
• Responsible for ongoing maintenance of the 7GT solution as a service
• Responsible for managing technology budget and gain alignment with supervisor
• Continue to create efficiencies with 7GT solution platform to reduce unnecessary cost of operations
• Assure quality of service
• Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
• Deep focus on execution, follow-through, accountability, and results
Education: B.A. Business Administration, or B.S. Technology, or other related focus area. Masters level degree preferred.
Work Experience: 15+ Years in relevant technology experience. 10+ years experience leading others
• 7+ years of experience designing and building data-intensive solutions using distributed computing
• 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
• 5+ years experience building highly scalable mobile products & platforms
• 5+ years of experience with Agile delivery
• 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment
• Knowledgeable about 7-Eleven business model or small box franchised convenience business model
• Understanding of Retailer Initiative
• Have created vision & strategy
• Able to communicate well to gain alignment on vision, strategy and resolving risks and issues with senior executives
• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
• Motivated Leader with passion to expand our software to global market
• Highly tuned emotional intelligence, good listener, and empathy for teams and partners
Language Skills: English proficiency
Other Qualifications: Experience working with diverse teams across multiple locations and cultures.
Location: Irving, Texas
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