Director, Organizational Effectiveness

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

7-Eleven is hiring a Director of Organizational Effectiveness to join our HR leadership team! This role drives organizational performance by aligning structure, talent, culture, and ways of working with business strategy. This leader partners with executives and HR to enhance organizational capability, lead transformation initiatives, improve workforce effectiveness, and foster a high-performance culture. The role leverages expertise in organizational design, change management, workforce planning, leadership effectiveness, and analytics to support sustainable growth and business results.

This role is 100% onsite based in our Irving, Tx headquarters. 

Key Responsibilities

Organizational Design & Workforce Strategy

• Drive organizational design initiatives that align structure, roles, and capabilities with business objectives.

• Evaluate operating models, decision rights, spans and layers, and workforce effectiveness, recommending improvements as needed.

• Develop workforce planning strategies that address current and future talent needs.

• Support organizational restructures, integrations, acquisitions, and other large-scale changes.
  

Change Management & Transformation

• Develop and execute change management strategies that enable successful transformation and adoption.

• Partner with leaders to identify risks, remove barriers, and build change leadership capability across the organization.

• Drive initiatives that strengthen culture, engagement, collaboration, accountability, and agility.

• Align leadership behaviors and employee experiences with organizational values and strategic priorities.

Organizational Analytics & Consulting

• Use workforce, engagement, and business performance data to assess organizational health and identify improvement opportunities.

• Establish effectiveness metrics and dashboards to measure impact and guide decision-making.

• Serve as a trusted advisor to senior leaders on organization, culture, and performance-related challenges.

• Facilitate strategic planning, leadership team effectiveness, and organizational alignment initiatives.

• Drive initiatives that strengthen culture, engagement, collaboration, accountability, and agility.

• Align leadership behaviors and employee experiences with organizational values and strategic priorities.

Qualifications

Required Education

• Bachelor's degree in Human Resources, Organizational Development, Industrial/Organizational Psychology, Business Administration, or a related field.

• Master's degree preferred.
  

Required Experience

• 10+ years of progressive experience in organizational effectiveness, organizational development, talent management, HR consulting, or related disciplines.

• 5+ years of leadership experience managing teams and enterprise-wide initiatives.

• Proven success leading large-scale organizational transformation and change initiatives.

• Experience consulting with senior executives and influencing complex stakeholder groups.
  

Preferred Experience

• Experience supporting multiple business functions in large, matrixed organizations.

• Experience with organizational assessment methodologies, talent analytics, workforce planning, and leadership assessment tools.

• Consulting experience in a management consulting or organizational development environment preferred.
  

Knowledge, Skills & Competencies

• Organizational Design & Effectiveness

• Change Management & Transformation Leadership

• Workforce Planning & Talent Strategy

• Leadership Assessment, Development & Coaching

• Business Acumen & Strategic Consulting with Stakeholder Relationship Management

• Organizational Analytics & Data-Driven Decision Making

• Program & Project Leadership

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.