Franchise Coordinator

JOB SUMMARY:

The position's primary responsibility is to monitor and support franchise system activity - specific to franchise agreement creation and execution as well as franchise qualification process - and respond to a variety of franchise related requests from the Dr. Manager, Franchise Specialist and Franchise Sales Manager. This role requires a high level of confidentiality.

***This position is based in Irving, Texas and will require the individual to work onsite at our corporate office located in Irving, TX.***

KEY DUTIES AND RESPONSIBILITES:

• Supports daily and monthly franchise agreement creation, execution and distribution leading up to a changeover – tracks all steps in the process and supports accountability
  • Weekly status calls with the dedicated Sales Team to stay informed of agreements yet to be signed and the changeover dates of the agreements already signed.
  • Prepare the agreements with the appropriate state specific documents.
  • Route the prepared agreement to the printer for distribution to the Specialist
  • Distribution of the various signed vendor amendments prior to changeover
  • Deposit all income received with signed agreements
• Using PRC (Oracle) and InDesign software to creates agreements – supporting different transactions both revenue generating and non-revenue generating transactions i.e. renewals, transfers, entity changes etc.
• Creates goodwill packets for Franchisees interested in selling their stores
  • Gather financial data specific to the store
  • Complete and distribute the packet
•  Support the franchise qualification process by:
  • Ordering background checks from a third party
  • Setting up Quality Assurance packets for review
  • Managing Quality Assurance packet activity/progress
• Agreement document verification
  • Verification of accuracy of documents – agreements, Sales Force information, incorporations, agreement changes and cancellations etc.
  • Used Salesforce – application tracking system – to verify agreement accuracy.
• Timely files UCC for every store sold and changed over
• Assist with problem solving and conflict resolution as it relates to franchise agreements as well as QA packets
• Collaborates with other departments – supporting timely changeovers – i.e. Licensing, Payroll Services, Financial Planning, Corporate Insurance etc.
• Creates/prepares ad hoc reports/documents and supports other special projects as needed

EDUCATION AND EXPERIENCE:

EDUCATION: High School/GED

YEARS OF RELEVANT WORK EXPERIENCE: 3+ years

YEARS OF MANAGEMENT EXPERIENCE: NA

CERTIFICATIONS / LICENSES: NA

SPECIFIC KNOWLEDGE AND SKILLS:

• Expert knowledge of Microsoft Office – to include excel and power point
• Oracle knowledge
• Experience with problem solving – moderately complex situations
• Experience documenting processes
• Strong organizational skills
• Strong communication skills
• Detail oriented

This job description is intended to describe the general nature and level of the work being performed by the individuals assigned to this job. This is not an exhaustive list of all duties and responsibilities.  Management reserves the right to amend and change the duties and responsibilities of this job to meet business and organizational needs, as necessary. 

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If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.