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Head of Sustainability
Job ID 2024-263165▶ Who we are
Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.
As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®. “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 77,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.
But there’s a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services.
At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It’s what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.
Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us.
▶ How we lead
At 7-Eleven we are guided by our Leadership Principles.
- Be Customer Obsessed
- Be Courageous with Your Point of View
- Challenge the Status Quo
- Act Like an Entrepreneur
- Have an “It Can Be Done” Attitude
- Do the Right Thing
- Be Accountable
Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.
▶ About This Opportunity
The Sr Director, Office of Sustainability is a senior-level position, reporting into EVP, Chief Marketing & Sustainability Officer responsible for leading 7-Eleven’s sustainability efforts. This includes developing and implementing sustainability strategies, managing sustainability projects, and monitoring and reporting on sustainability performance. The Head of Sustainability also plays a vital role in promoting sustainability within the organization and to the parent company, 7&I Holdings, and other external stakeholders.
Strategic Leadership
- Lead the development and expansion of 7-Eleven’s new ESG strategy.
- Lead and ensure strategic alignment of all ESG efforts, including working within the framework of ESG governance on overall short-and-long-term strategies.
- Lead the ongoing implementation of all current ESG strategic initiatives while developing new initiatives in support of the strategy.
- Providing budget oversight of all sustainability initiatives, including forecasting, reporting, and budget development.
Stakeholder Engagement
- Build relationships with key stakeholders, including government agencies, non-profit organizations, and industry partners.
- Promote 7-Eleven’s ESG strategy and accomplishments to a wide variety of stakeholder groups internally and externally.
- Collaborate with the Legal, Regulatory, Government Affairs, and Accounting teams to monitor new regulatory requirements (i.e. SEC, state/local mandates, etc.), including changes in ESG standards (i.e. SASB, TCFD, GRI), and formulate plans for key stakeholders (i.e. Operations, Legal, Investor Relations, etc.) for consideration.
- Managing and align key stakeholders (i.e.: HR, DEI, Business and Functions) internally and externally (i.e.: customers and investors)
- Develop educational programming to educate 7-Eleven corporate employees, franchisees, and licensees on all components of ESG.
ESG Subject Matter Expert
- Maintain pulse and serve as subject matter expert on global ESG landscape including issues, best practices, regulations, etc.
- Ensure compliance with sustainability-related regulations (current and anticipated).
- Measure and monitor sustainability initiatives for impact.
- Integrate sustainable practices across all lines of business.
- Work with 3rd party consultants to evaluate market risks while formulating future plans for addressing those risks in alignment agreed upon frameworks (i.e., TCFD).
Communications
- Report on sustainability performance to internal and external stakeholders.
- Provide input into key areas of 7-Eleven’s communication strategy (i.e., Proxy Disclosures, Press Releases, Annual Reports, etc.)
- Work with key 3rd party ESG advisors and data providers (i.e., TCFD, GRESB, Sustainalytics, MSCI, etc.) in the submission and communication of the Company’s accomplishments and monitor changes in ratings that may impact the Company’s overall ESG strategy.
Team Leadership
- Expand and lead the ESG team, including recruiting and onboarding additional full-time employees.
- Facilitate comprehensive ESG subject matter expertise across all team members.
- Formalize roles and develop performance objectives that align to strategic initiatives.
- Mentor and coach the team in ongoing professional skills development.
Experience
- 12+ years’ experience in ESG / sustainability leadership role
- 7+ years' management experience
- Marketplace brand reputation in ESG / sustainability community
- Knowledge of consumer brand, retail and retail fuel industry a plus
- Executive-level interaction and communication
- Global experience, particularly in Asia, a plus
Skills
- Ability to work in matrixed organization and across a wide variety of stakeholder groups
- “Utility player”, ability to thrive in a wide variety of environments from strategy to implementation
- Team leadership and development, including coaching and mentoring
- Stakeholder engagement
- Strong research and problem-solving skills
- Innovative thinking
- Data-driven decision-making
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