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Manager, Portfolio & Operations - PMO
Job ID 2024-268416▶ Who we are
Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.
As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee® and Big Bite®. “Brain Freeze” is a 7-Eleven registered trademark for our 53-year old Slurpee® and with over 77,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.
But there’s a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services.
At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It’s what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.
Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us.
▶ How we lead
At 7-Eleven we are guided by our Leadership Principles.
- Be Customer Obsessed
- Be Courageous with Your Point of View
- Challenge the Status Quo
- Act Like an Entrepreneur
- Have an “It Can Be Done” Attitude
- Do the Right Thing
- Be Accountable
Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.
▶ About This Opportunity
JOB SUMMARY:
Responsible for managing the enterprise project portfolio team and associated operational cadences. This is done in direct coordination with the most senior leaders in the company and is focused on optimizing initiative outcomes. Provides day-to-day direction to analysts responsible for managing all aspects of the portfolio lifecycle including project intake, tracking, and verification. This leader will work cross-functionally with the Project Management Office, Strategy, Finance, Planning, Operations, HR, and other functional leaders to ensure complete visibility and accountability for overall project performance.
KEY DUTIES AND RESPONSIBILITES:
Defines and continuously improves new processes to establish "world class" portfolio management standards within the enterprise. This includes direct cross-functional consultation with the various COE's (Centers of Excellence) across the company.
Maintains the enterprise project portfolio of all initiatives across the company.
Coordinates the operational cadences associated with the portfolio including executive reviews, ex. Steering Committee, Portfolio Revew Committee, annual plans, stage-gating, status reporting, project audits, KPI's, etc.
Provides day-to-day direction to analysts supporting the end-to-end enteprise portfolio management process.
Works with senior stakeholders (Director/VP +) across projects, products, and functions to maintain timely and accurate portfolio detail for decision makers.
Consults and collaborates with strategy team to establish and evolve project "roadmaps" that connect various groups of individual projects to core company strategies and objectives.
Organizes regular and ad-hoc portfolio analysis requests from senior leaders.
Supports development and training of project management best practices across the enterprise to enable consistency and reliability of information within the portfolio.
EDUCATION AND EXPERIENCE:
EDUCATION: Bachelors/4 Yr Degree
YEARS OF RELEVANT WORK EXPERIENCE: 6+ years
YEARS OF MANAGEMENT EXPERIENCE: 8+ years
CERTIFICATIONS / LICENSES: .
SPECIFIC KNOWLEDGE AND SKILLS:
Minimum bachelor level degree with experience working within a large scale enterprise. MBA or Master's degree preferred.
Collaboration and organization of executive level stakeholder meetings.
Expertise with common project portfolio management (PPM) platforms including Smartsheet, Microsoft Project / Project Server, Atlassian, Excel, etc.
Project management best practices including schedule planning, risk management, change management, capital planning, scope definition, budget management, decision making, benefit measurement, etc.
Demonstrated proficiency with data collection, reporting, and analytic best practices.
Taking information from varied sources and preparing it for executive level review and decision making via powerpoint or other executive level communication methods.
Forecasting and allocation management.
Certificaitons are not a requirement. PMP, PfMP, SAFe, or other certifications associated with portfolio management are preferred.
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