Manager, Software Engineering (Salesforce)

Job Summary:
We are seeking a highly motivated and experienced Manager, Software Engineering to lead the strategy, implementation, and optimization of our Salesforce & PDI platform. In this role, you will oversee a team of administrators, developers, and analysts, driving system enhancements, ensuring platform governance, and aligning Salesforce solutions with business objectives.
Key Responsibilities:
•    Lead the day-to-day administration and development of the Salesforce platform (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
•    Manage a team of Salesforce professionals, including admins, developers, and analysts.
•    Serve as the primary liaison between business units and the Salesforce team to translate business needs into effective technical solutions.
•    Drive continuous improvement and best practices for CRM processes and data integrity.
•    Oversee Salesforce project delivery – including requirement gathering, design, development, testing, and deployment.
•    Ensure data quality, security, and compliance across all Salesforce instances.
•    Manage integrations between Salesforce and third-party applications/tools.
•    Provide ongoing training and support for end-users to maximize adoption and system utilization.
•    Stay current on new Salesforce features and functionalities to drive innovation and efficiency.
•    Experience with PDI Fuels software suite, which supports end-to-end fuel supply chain management, including fuel pricing, logistics, dispatching, and back-office operations for convenience retailers and petroleum marketers.
•    Integration of PDI with 3rd-party systems such as SAP, Salesforce, or ERP platforms
•    API integrations with POS systems (e.g., Verifone, Gilbarco)
•    Real-time data synchronization across PDI modules and external logistics systems
•    Troubleshooting PDI system issues across retail and wholesale operations
•    Support for inventory reconciliation and variance analysis

Requirements:
Education & Experience:
•    Bachelor’s degree in computer science, Information Systems, Business, or a related field.
•    8+ years of experience with Salesforce, with at least 2 years in a leadership or management role.
•    Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Sales/Service Cloud Consultant) strongly preferred.
Skills:
•    Strong understanding of Salesforce architecture, object model, and best practices.
•    Proven experience with Apex, Visualforce, Lightning Components, Flow, and API integrations.
•    Troubleshooting PDI system issues across retail and wholesale operations
•    Data validation, cleanup, and migration for implementation or upgrades
•    Led a multi-site rollout of PDI Fuels across 150+ convenience stores and fuel locations
•    Ability to lead cross-functional teams and manage stakeholders.
•    Strong project management skills; PMP or Agile/Scrum experience a plus.
•    Excellent communication, problem-solving, and interpersonal skills.
Preferred Qualifications:
•    Experience in a regulated or enterprise environment (e.g., healthcare, finance, manufacturing).
•    Hands-on experience with Salesforce CPQ, Experience Cloud, or Marketing Cloud.
•    Familiarity with tools like Jira, Git, MuleSoft, Tableau, or DocuSign.

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If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.