Skip to main content

Employees can save 15¢/gal. Apply at participating locations.

Logo for 7-Eleven

Careers at 7-Eleven

Search Jobs

pin icon Search For In-Store
Opportunities by Map
7-Eleven logos
Click Here to Review IMPORTANT 7-Eleven Employment Information

Welcome to our employment section. Here you can view our current job openings and apply for positions online.

Pursuant to the San Francisco Fair Chance Ordinance and/or any other applicable law, 7-Eleven, Inc. will consider for employment qualified applicants with arrest and conviction records.

We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Change Initiative For Hiring.

Certain states require disclosure of pay ranges for positions for which 7-Eleven is hiring, including, but not limited to, Nevada and Connecticut. In compliance with state law, where applicable, 7-Eleven is providing the pay ranges for Corporate store roles on the attached document. This document is only to be used in States which require pay range disclosures.

Applicants have rights under the Federal Employment Laws: (1) Family Medical Leave Act (FMLA), (2) Equal Employment Opportunity (EEO), and supplement and (3) Employee Polygraph Protection Act (EPPA) (effective August 1, 2016).

7-Eleven is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please contact the HR Service Center at 1-888-886-1801 and let us know the nature of your request and your contact information.

Please review the 7-Eleven Applicant and Employee Privacy Notice. By continuing, you acknowledge reviewing and understanding the 7-Eleven Applicant and Employee Privacy Notice

Manager, User Experience (UX) - 7NOW

Apply Now
Job ID 2024-268457
Address 3200 Hackberry Rd, Irving, Texas, 75063, US
Store-ID Store Support Center Store-Type US Non-Store Additional Locations Enon, Ohio, United States

▶ Who we are

With more than 13,000 stores in the U.S. and 84,000 stores globally, it is no wonder 7-Eleven, Inc. has been named an iconic brand. In addition to 7-Eleven stores, 7-Eleven, Inc. also operates and franchises Speedway, Stripes, Laredo Taco Company and Raise the Roost locations.

Since inventing the convenience industry in 1927, 7-Eleven has built a rich 96-year history filled with beloved products like Slurpee, Big Gulp and Big Bite, and fan-favorite holidays like Slurpee Day and Bring Your Own Cup Day.

Now, 7-Eleven is on a mission to contemporize the brand and redefine convenience – and we need your help.

▶ About This Opportunity

The User Experience Manager is responsible for leading, coaching, and developing top talent focused on designing intuitive, quality products through collaboration with end users and digital product teams. The User Experience Manager works closely with designers to create awesome digital product designs, communicate and present across all levels of the organization, and support cross-functional product teams.


Duties and Responsibilities:

  • Practice Leadership: Leads UX team members in establishing standards and best practices for design, including the creation and adoption of an enterprise design system. Helps define, measure, and increase UX practice maturity. Reports overall effectiveness and impact of the UX team to senior leadership. Acts as an evangelist for UX, influencing organizational culture to be more user focused and customer obsessed. Raises the level of conscious competency in UX and design literacy for stakeholders and partners across all functions and business units.
  • Strategy & Planning: Helps a multidisciplinary UX team design best-in-class, innovative digital products based on a thorough understanding of 7-Eleven customer and associate needs. Defines UX strategy approaches and methods for the organization. Designs for the convenience store customer of the future. Aligns UX activities across multiple work groups and product roadmaps. Leads communication with operational groups and proactively seeks to understand business needs and plans. Coaches UX Leads in the creation of work plans and selection of appropriate design methods to support strategic business goals. Plans and facilitates design reviews and critique sessions with crossfunctional groups of participants.
  • Project Execution: Guides and coaches UX designers at all stages of the design process. Ensures that standards of quality are upheld while also delivering outcomes on time. Leads group ideation and product review sessions. Acts as a partner to senior product management leaders. Reviews and provides feedback on product and service design at all levels of fidelity and interactivity. Guides the analysis of user research insights and helps designers formulate and articulate sound rationale for design decisions.
  • People: Directly manages small team of UX professionals including Interaction Designers and Visual Designers. Serves the team by providing leadership, coaching, and mentoring on a daily basis. Conducts assessments of UX team needs, defining roles and creating new positions as needed. Attracts, retains, and develops top UX talent. Conducts performance reviews, updating individual development plans and providing performance feedback to UX team members. Sets the standard for building good relationships and collaborating closely across functional groups (product management, software engineering, marketing, etc.) Guides team members in UX strategy, alignment, analysis, and execution tasks.
  • Education: Bachelors/4 Yr Degree (optional). Design, HCI (human computer interaction) related degrees preferred.
  • Experience: Atleast 8 years of overall experience and 3 years of management/leadership experience.
  • Experience with User experience strategy, design team leadership, human computer interaction design, digital product UX design, service design.
  • UX Leadership: experience directly supervising and coaching UX designers in a modern digital product enterprise environment.
  • UX Strategy: expert at developing a strategic approach to UX work including analysis of business strategy, value innovation, validated user research, and killer UX design.
  • Prioritization: experience balancing workloads across teams, scoping UX work to be done, and proactively ensuring the best people will be available at critical points in the design process.
  • Thought Leadership: can act as a primary resource for up-to-date UX and service design knowledge and industry trends.
  • Balance creative intuition and tasteful artistic sensibilities (right-brained) with rigorous analysis and thoughtful design rationale (left-brained).
  • Strong business acumen and experience in managing multiple stakeholders and leadership expectations.
  • Strong expertise of the user-centered design process, methods, principles, and skills.
  • Excellent leadership, communication, project management, and organizational skills.
  • Knowledge and understanding of Agile, Lean UX and Mobile First.
  • Proficient in all areas of UX design including interaction design, information architecture, visual design, prototyping, and user research.
  • Experience working on a product from inception to shipment.
  • Solid proficiency in design, prototyping and collaboration tools including Figma, Figjam, Adobe Suite, and Jira.

*This role is onsite based in Irving, TX.

Apply Now

Explore this Location

Job Location Marker
7-Eleven, Inc. Celebrates 7Cares Day
7-Eleven, Inc. Celebrates 7Cares Day See how our commitment to community service is helping North Texas and Central Ohio thrive.
7-Eleven, Inc. supports Local Communities on 7Cares Day
7-Eleven, Inc. Supports Local Communities on 7Cares Day See how our dedication to service supported thousands of North Texas and Central Ohio families this holiday season.
Global Solution Center
Global Solution Center As a global leader in retail innovation, we're dedicated to enhancing the lives of our customers and staff.

Jobs for You