Quality Assurance Lead

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

JOB SUMMARY:

Fuels back-office systems at 7‑Eleven support critical wholesale, fleet, supply, accounting, and transportation operations through a mix of in‑house and third‑party applications. As QA Lead for the Fuels Supply team, the role owns the end‑to‑end quality strategy and testing for the Supply Integration Hub, along with integrations involving the RightAngle ETRM and BestBuy supply optimization platforms. The position blends hands‑on test engineering with leadership, including defining test strategies, building automation frameworks, and guiding a team of QA engineers. It requires close collaboration with developers, business analysts, vendors, and engineering leadership to embed quality across the full software lifecycle. Strong QA fundamentals and the ability to quickly learn complex fuels and commodities domains are valued over prior RightAngle experience.

KEY DUTIES AND RESPONSIBILITES:

• Quality Strategy & Test Planning: Define and execute the end-to-end QA strategy for the Fuels Supply portfolio, covering functional, integration, regression, performance, and user-acceptance testing across the Supply Integration Hub, RightAngle, and BestBuy platforms.
• Test Automation: Design, build, and maintain automated test frameworks and CI/CD-integrated test suites. Drive adoption of automation for API testing, UI testing, data validation, and end-to-end integration scenarios using tools such as Selenium, Cypress, Playwright, Postman/Newman, or equivalent.
• Integration & Data Testing: Develop and execute test plans for complex data flows between internal systems and external platforms (RightAngle, BestBuy, OPIS, DTN). Validate ETL pipelines, Kafka event streams, API contracts, and data reconciliation processes.
• COTS Platform Testing: Collaborate with vendor implementation teams to define acceptance criteria, execute system integration testing (SIT), and coordinate user-acceptance testing (UAT) for RightAngle and BestBuy implementations.
• Performance & Reliability Testing: Plan and execute performance, load, and stress testing for microservices and data pipelines. Identify bottlenecks and work with developers to resolve them before production deployment.
• Defect Management: Establish and manage defect tracking, triage, and resolution workflows. Provide clear, data-driven quality metrics and dashboards to engineering leadership and business stakeholders.
• Team Leadership & Mentoring: Lead and mentor QA engineers, fostering a culture of quality ownership, automation-first thinking, and continuous improvement. Conduct test reviews and knowledge-sharing sessions.
• Agile Quality Practices: Embed quality practices into Agile/Scrum ceremonies — define acceptance criteria with product owners, participate in sprint planning and retrospectives, and ensure testing is not a bottleneck to predictable delivery.
• Environment & Test Data Management: Coordinate test environment provisioning and test data management across multiple integrated systems. Ensure environments are stable and representative of production.
• Stakeholder Communication: Communicate test progress, risk assessments, and quality readiness to leadership and business partners. Provide clear go/no-go recommendations for production releases.
• Innovation & Continuous Improvement: Stay current with emerging QA technologies, AI-assisted testing, and shift-left practices. Champion experimentation that improves test coverage, speed, and reliability.

EDUCATION AND EXPERIENCE:

EDUCATION: Bachelors/4 Yr Degree

YEARS OF RELEVANT WORK EXPERIENCE: 6-8+ years

YEARS OF MANAGEMENT EXPERIENCE: NA

CERTIFICATIONS / LICENSES: ISTQB, Azure/AWS Certifications, SAFe/Scrum certifications  

SPECIFIC KNOWLEDGE AND SKILLS:

• 8+ years of experience in software quality assurance, with at least 3 years in a lead or senior QA role.
• Strong hands-on experience building and maintaining automated test frameworks (Selenium, Cypress, Playwright, or equivalent).
• 5+ years of experience testing enterprise applications with microservice architectures, REST APIs, and event-driven systems (Kafka, message queues).
• Solid experience with API testing tools (Postman, Newman, REST Assured) and performance testing tools (JMeter, Gatling, k6).
• 5+ years of experience with relational and/or non-relational database testing and SQL proficiency (PostgreSQL, MS SQL, MongoDB).
• Experience testing data pipelines, ETL processes, and data reconciliation across integrated systems.
• Familiarity with CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps) and integrating automated tests into build pipelines.
• Experience with cloud platforms (Azure preferred; AWS or GCP acceptable).
• Proven ability to lead QA teams, define quality metrics, and drive a culture of quality across engineering teams.
• Excellent written and verbal communication skills, including the ability to present quality status and risk to leadership.
• Ability to understand complex business workflows and translate them into comprehensive test scenarios.

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If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.