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Senior Digital Product Manager
Job ID 2024-269414▶ Who we are
With more than 13,000 stores in the U.S. and 84,000 stores globally, it is no wonder 7-Eleven, Inc. has been named an iconic brand. In addition to 7-Eleven stores, 7-Eleven, Inc. also operates and franchises Speedway, Stripes, Laredo Taco Company and Raise the Roost locations.
Since inventing the convenience industry in 1927, 7-Eleven has built a rich 96-year history filled with beloved products like Slurpee, Big Gulp and Big Bite, and fan-favorite holidays like Slurpee Day and Bring Your Own Cup Day.
Now, 7-Eleven is on a mission to contemporize the brand and redefine convenience – and we need your help.
▶ About This Opportunity
7Drive is 7-Eleven’s delivery division and we’re on a mission to bring on-demand delivery to cities and towns throughout the United States. As a Senior Product Manager at 7Drive, you will work with stakeholders and cross-functional teams to ensure all product activities and development processes are on track. You will identify, scope and design product strategy and user experiences that facilitate company goals. You will also collaborate with sales, marketing, operations, UX, analytics, legal, compliance and engineering to implement and deliver application features that enable and enhance driver experience, optimize last mile operations & delivery experience. This role will report to General Manager.
- Develop a deep understanding and empathy for our users (consumers, merchants & operators) and use this knowledge to identify and solve problems
- Conduct, and analyze feedback from stakeholders, market research, customer research, usability testing, and UAT to ensure we’re designing the correct solutions.
- Lead product managers and coordinate cross-functional teams.
- Work with senior management to create and execute on the product roadmap by working across multiple functions.
- Work closely with software engineers to ensure products and releases are launched correctly and on schedule.
- Make creative recommendations to expand product base and vision and suggest ways to track product use and impact on end users.
- Produce and review product requirements documents, wireframes, prototypes and write specifications for new features and changes.
- A Bachelor’s degree in a related field.
- At least 6 years of product management & UX experience.
- Practical experience in managing tech platforms, with a good foundation in Micros service architecture, APIs, and SQL etc.
- At least 2 years in leading product teams
- Experience as a team lead working with other disciplines to identify, scope, and execute critical projects.
- Strong analytical ability and experience making data-based decisions that elevate teams, members, and products.
- Strong communication skills and emotional intelligence.
- A doer who builds trust within teams and creates excitement about the challenges we plan to tackle.
- Experience with Delivery Service Providers (DSP) preferred.
This role is onsite in Irving TX.
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