Senior Manager, Digital Product Manager - Demand Chain

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

Overview:

As a Product Manager leader, you'll lead development of new experiences that will not only transform the business but will shape our digital future. Product managers will help define product strategy, develop, launch, and enhance products and services that drive our business forward. You’ll work closely with our software teams to define product requirements and coordinate resources from key stakeholders. You'll also be responsible for identifying and tracking KPIs as you build these amazing experiences. The ideal candidate is a highly organized individual with a passion for user experience and professional experience building impactful and meaningful customer experiences.

This Role:

As a Product Leader in Demand Chain & Logistics, the candidate is responsible for managing a team of Product Managers and developing and executing product roadmap, gathering functional requirements through functional process flows and agile methodology delivering business requirements to ensure the quality of Supply Chain products and enhances the customer experience. Candidate must be able work with variety of Business and IT stakeholders to define, clarify and plan product development and delivery. Experience in the Procure to Pay & Order to Cash processes, including experience in Order Management Systems and processes is a must. Logistics applications include working with 3rd party applications to create Store Delivery value including In-Store apps. A superior candidate will have experience coordinating with Merchandising to coordinate supply chain value for Stores & Category objectives. This is a dynamic, highly diverse team, and we are passionate about embodying a culture of positivity.

Responsibilities:

40% Strategy & Planning

• Looks across product teams and feature sets with a focus on alignment and dependencies
• Sets the overall product vision and strategies for the enterprise product by gaining a thorough understanding of customer and associate needs, both existing and potential, and using that knowledge to provide 7-Eleven customers and associates with an unparalleled shopping experience
• Drives growth for the business by applying domain expertise to provide thought leadership and translating vision into action
• Collaborates across the enterprise to create alignment between products in order to provide a seamless user experience
• Understands financial and business impact of proposed product updates and activities within portfolio, prioritize updates to support the enterprise roadmap, and based on prioritization allocates funding across the products
• Identifies goals, metrics and appropriate analytics to measure the performance of the product and its individual features, and continually makes recommendations and refinements to the product based on learnings

• Contributes to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner
• Participates in and influences development of technology roadmaps across the enterprise
• Supports and nurtures strategic vendor relationships; recommends ways to influence vendors that align to domain, portfolio, and enterprise strategic objectives

30% Delivery & Execution

• Drives product development by reviewing performance and directing work efforts of product teams to ensure products are aligned with company, stakeholder and end user priorities.
• Understands enterprise goals and KPIs to ensure value is delivered against them.
• Resolves issues within or across product teams that may impair teams from delivery of a quality product in order to meet strategic, financial and technical goals.
• Receives and prioritizes incoming requests from business partners and stakeholders while keeping in mind the business strategy, product vision and user needs.
• Provides guidance on design of products while keeping in mind dependencies and integration with other products across the enterprise.
• Reviews and analyzes product metrics to inform strategic and tactical product decisions
• Makes suggestions that help drive operational excellence to create internal customer satisfaction and meet operational metrics.

30% Team and Stakeholder

• Provides leadership, mentoring and coaching to Product Managers.
• Attracts, retains and develops top talent to build a world class Product Management Team.
• Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback.
• Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments.
• Acts as a proponent of modern software development practices.
• Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs.
• Works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps.
• Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience.
• Guides more junior team members in strategy, alignment, analysis and execution tasks.
• Participates in and contributes to learning activities around modern software design and development core practices (communities of practice).

Basic Qualifications:

• Bachelor's / 4 years Degree.
• Minimum 7 years of experience in digital product management

Preferred Qualifications:

• Bachelor’s degree in computer science or engineering
• MBA or Master’s degree
• Broad experience in Supply Chain preferred
• 8 years of experience translating business strategy and analysis into digital product solutions
• Experience in Demand Forecasting, Procure to Pay, Order to Cash & Order Management Systems (OMS); Oracle enterprise systems preferred
• Experience creating supply chain product roadmaps that deliver enterprise transformation and value

* Position is onsite and based in Irving TX.

* Position not eligible for sponsorship

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.