Senior Manager, IT Security

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

The Senior Manager of Cybersecurity Operations is responsible for the operational component of the Information Security program at 7-11.  This will include both defensive and offensive functions.  The ideal candidate will be a strategic leader who can manage a team of cybersecurity professionals and ensure the protection of the 7-11 business from cybersecurity threats.  This role reports directly to the Chief Information Security Officer (CISO).

Key Responsibilities:

• Manage a team of ~ 30 professionals (onshore, offshore and remote) and working collaboratively with an Information Security team of ~ 100 team members.

• Operate in a matrixed organization.  Build strong relationships with IT organization (~1,200 professionals) and the business at large, including Infrastructure and Operations, Digital, AI and Data, Store Technology, Back-office systems, Regulatory, Legal and Compliance, etc.

• Develop strong relationships with international, national, quasi-government and business and independent functions that drive cybersecurity innovations and operations or otherwise advise or guide Information Security activities.

• Demonstrate strong literacy on AI, including use of people, process and technologies to mitigate that rapidly transforming the AI enable/generated threat environment.

• Establish agility across on premises as well as cloud instances; ensure the appropriate level of visibility and threat management across all operating environments.

• Actively develop, mature and implement a robust Threat Intelligence program. Synthesize multiple threat intelligence feeds to ensure an accurate and actionable resource for cybersecurity operations.

• Mature and further operationalize the cybersecurity Incident Response program.  Refine the current Incident Response plan to account for the ever-changing cybersecurity threat landscape. 

• Ensure a (24x7x365) Security Operations Center (SOC) that is the real-time “eyes and ears” of the Information Security program.  Must be fully aligned and integrated with the Incident Response team and be fully conversant on all cybersecurity tools (SIEM, in particular). 

• Remain fully aligned and engaged in all Information Security functions, including:

  • Forensic support

  • Cybersecurity defensive and offensive operations

  • Vulnerability Management

  • Endpoint Protection

  • Penetration Testing

  • Application Security

  • Cloud Security

  • Artificial Intelligence

  • Data Security

• Operationalize the use of SIEM, SOAR, EDR, NDR, and many other cybersecurity technologies; ensure scalability, performance, and global standardization.

• Publish key metrics, trends, KPIs and CSFs to ensure ongoing maturity of the Cybersecurity Operations tower.  Continually assess and modify tools of measurement to demonstrate efficacy of the program.

• Ensure SOC operations align with industry frameworks (NIST CSF, MITRE ATT\&CK, Cyber Kill Chain, ISO 27001 and others).

Qualifications:

• 10+ years of experience in cybersecurity with at least 5 years leading SOC or incident response functions at scale.

•  Bachelor's degree in computer science, Information Technology, or equivalent experience. Master's degree is preferred.

• Proven ability to lead during crises and communicate effectively with senior leadership.

• Experience managing global or multi-regional teams and 24x7 operations.

• Deep expertise in incident response, threat analysis, detection engineering, and cyber defense tools (SIEM/SOAR/EDR/NDR).

• Strong understanding of cloud platforms (Azure, AWS, GCP) and hybrid enterprise environments.

• Experience in a global Fortune 500 or similarly complex global organization.

• Certifications such as CISSP, CCNA/CCIE (or other Cisco certifications), GIAC, CCSE, CEH, CCSK, GIAC or similar.

• Experience with zero trust strategies, advanced correlation logic, and automation at scale.

• Familiarity with ITIL, DevSecOps practices, and security monitoring for OT/ICS environments.

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.