Senior Product Owner

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

We are seeking a strategic and delivery-oriented Senior Product Owner to define product direction, translate business needs into actionable requirements, and guide cross-functional teams from discovery through launch and continuous improvement.

The Senior Product Owner will serve as the connective tissue between customers, business stakeholders, technology teams, and leadership. This role is accountable for maximizing product value by maintaining a clear product vision, prioritizing the roadmap and backlog, and ensuring that delivered capabilities solve meaningful customer and business problems.

KEY DUTIES AND RESPONSIBILITES:

• Define and communicate the product vision, strategy, goals, and near-term priorities.
• Develop and maintain a product roadmap that aligns customer needs, business objectives, technical considerations, and organizational strategy.
• Own and continuously refine the product backlog, ensuring work is clearly described, appropriately prioritized, and ready for delivery.
• Translate business goals, user feedback, research, and data into epics, features, user stories, acceptance criteria, and measurable outcomes.
• Partner with engineering, design, architecture, data, operations, marketing, and other stakeholders to deliver high-quality product increments.
• Facilitate discovery activities, including customer interviews, workflow analysis, competitive research, journey mapping, and solution validation.
• Make informed trade-offs among scope, value, risk, cost, quality, and time to market.
• Establish shared understanding of requirements and actively resolve ambiguity, dependencies, and impediments.
• Participate in and support Agile ceremonies, including refinement, planning, demos, and retrospectives.
• Coordinate releases and ensure stakeholders understand scope, timing, readiness, risks, and expected impact.
• Define success measures and use product analytics, customer feedback, operational insights, and experimentation to guide decisions.
• Champion usability, accessibility, security, privacy, reliability, and maintainability throughout the product lifecycle.
• Communicate product decisions, progress, risks, and outcomes clearly to audiences ranging from delivery teams to executive leadership.
• Mentor and coach product owners and contribute to consistent product management practices across the organization.

EDUCATION AND EXPERIENCE:

EDUCATION: Bachelors/4 Yr Degree

YEARS OF RELEVANT WORK EXPERIENCE: 4+ years

SPECIFIC KNOWLEDGE AND SKILLS:

• Establishing a clear, outcome-oriented roadmap aligned to business and customer priorities.
• Improving backlog quality, prioritization transparency, and delivery readiness.
• Building strong working relationships across business, technology, and operations teams.
• Launching valuable product improvements with measurable adoption, satisfaction, efficiency, revenue, or risk outcomes.
• Creating a feedback loop that consistently turns customer and operational insights into product decisions.
• Increasing stakeholder confidence through clear communication, dependable decision-making, and visible progress.
• Experience with digital products, customer-facing platforms, retail, or enterprise technology.
• Experience with product analytics, experimentation, customer research, and outcome-based road mapping.
• Familiarity with APIs, cloud platforms, data products, integrations, and modern software delivery practices.
• Experience working in a scaled Agile or complex enterprise environment.
• Product management or Agile certification, such as CSPO, PSPO, or equivalent.
• Experience mentoring product professionals or leading product practice improvements.

* Position is onsite and based in Irving TX and Enon, Ohio.

This job description is intended to describe the general nature and level of the work being performed by the individuals assigned to this job. This is not an exhaustive list of all duties and responsibilities.  Management reserves the right to amend and change the duties and responsibilities of this job to meet business and organizational needs, as necessary. .

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If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative For Hiring.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.