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Store Leader Trainee

London, Canada

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Overview

As a Store Leader Trainee at 7-Eleven, you will embark on a dynamic journey, honing your ability to foster exceptional customer service through comprehensive training. Your first 3 months will be dedicated to mastering our in-depth training program, and setting a solid foundation for your rapid career progression into key operational roles. You'll have the tools to drive sales, optimize store performance, and lead teams to success. You'll not only contribute to the vibrant culture and mission of 7-Eleven, but also enjoy the tangible benefits of your contributions through bonuses, a 401(k) plan and a comprehensive benefits package. This role is not just a job; it's an opportunity to grow with a recession-proof industry leader and make a lasting impact on our global footprint.

  • Shifts: Full-Time
  • Travel: None
  • Glassdoor Reviews and Company Rating

Success Profile

What makes a successful Store Leader Trainee at 7-Eleven? Review the top traits we're looking for and see if you're the right fit.

  • Adaptable
  • Communicator
  • Entrepreneurial
  • Leadership
  • Results-driven
  • Strategic

Culture

  • Embrace the spirit of the iconic 7-Eleven brand that values innovation, customer connection across all ages, and a commitment to community improvement — a workplace where your efforts fuel the daily lives of millions.
  • Be part of a supportive and mission-driven team where the difference made by each individual is recognized and celebrated, fostering a strong sense of pride and ownership in your work.
  • Thrive in a culture that champions unmatched career potential, where evolving business models in a recession-proof industry offer a path rich with opportunities for personal and professional growth.
  • Contribute to a team that exemplifies strong teamwork and dedication to results, in a demanding yet rewarding environment, where the positive impact of your contributions resonates across the company and the industry.

Benefits

  • Advancement Opportunities

    Accelerate your career with our commitment to nurturing talent, offering a trajectory that can lead to a variety of paths tailored to your professional aspirations.

  • Comprehensive Training

    Embark on a structured training program designed to set you up for success and prepare you for a key operational role within the organization.

  • Comprehensive Health Coverage

    Ensure your wellbeing with our extensive health benefits package that includes medical, vision and dental coverage, safeguarding your health inside and out.

  • Performance Rewards

    Benefit from a performance-driven culture that recognizes and rewards your contributions to the company's success with bonus potential.

  • Educational Support

    Invest in your future with our tuition reimbursement program, opening doors to further education and opportunities for advancement.

  • Retirement Plan

    Secure your future with a 401(k) (or RSP) plan that ensures peace of mind and financial stability for your retirement years.

  • Employee Fuel Discount

    Employees can save an additional 15¢/gal. on top of their existing employee discount at participating locations.

Store Leader Trainee

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Job ID R25_0000003351 Store-ID 27737 Address 1076 COMMISSIONERS RD E, LONDON, Ontario, N5Z 4T4, Canada Location London, Ontario Brand 7-Eleven

1.    Oversee daily store operations, supervise employees, and manage inventory.
2.    Ensure staff levels meet operational needs; recruit quality team members, provide training and build talent.
3.    Coach and mentor with respect and kindness to create a positive working environment and strong team culture for both staff and customers.
4.    Communicate effectively with all team members to inspire and motivate them to be customer obsessed , building loyalty,  with solid collaboration within the Team.
5.    Foster diversity, equity, and inclusion.
6.    Conduct timely performance reviews, make recommendations for pay increases and promotions.  Provide performance counseling, conduct terminations, when necessary, as established by the Company. 
7.    Prepare payroll timesheets and work schedules.
8.    Act as the liaison between management and team members. 
9.    Maximize sales by implementing plus selling and merchandising programs; create successful sales strategies to grow profitability, ensure product mix and inventory levels are maintained, priced, and displayed.
10.    Review and analyze the store’s financial statements to monitor yearly trends and utilize proactive/preventative measures when necessary if underperforming. 
11.    Submit Daily/Weekly reports, handle deposits and balance deliveries/Inventory.
12.    Responsible for maximizing Net After Selling by increasing sales, controlling expenses, managing shortage, and improving Gross Profit.
13.    Create a positive public brand image by maintaining an appealing appearance of the store inside and out.  
14.    Coordinate maintenance of equipment.
15.    Ensure all employees operate in accordance with established Health and Safety policies, practices, and procedures and that the store has a current Health and Safety Representative in place.
16.    Confirm compliance with all local, provincial, federal laws and company policies and procedures.
17.    Performs other duties and responsibilities as required by management and meeting deadlines .

EDUCATION & EXPERIENCE:

Post-secondary education combined with a minimum of one-year QSR/retail/grocery service industry management/supervisor experience OR approximately 3 years previous QSR/retail/grocery service industry management/supervisor experience OR an equivalent combination of education and experience.  

SKILLS/QUALIFICATIONS/TRAVEL:

•    Demonstrated effective employee training, coaching and conflict management experience.  
•    Highly motivated with a desire to work in a fast-paced environment.  
•    Results oriented team-player.  
•    Ability to work flexible work schedule including days, nights, weekends, holidays, and on-call.  
•    Valid driver’s license and access to vehicle for bank deposits and travel between stores.
•    Strong communication skills – must be able to read, write and comprehend the English language to understand Company reports, memos, documents manuals, etc. 
•    Basic computer and math skills.
•    Excellent customer service skills. 
•    Store Leaders may be required to transfer to an alternate store within the market to support operational needs.  

PHYSICAL REQUIREMENTS

The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds.
Are we able to list these as bona fide occupational Qualifications?? Eg. We could not hire a SL that has a disability protected under the Canada Human Rights Act that prohibits them from performing the physical requirements of the job.

DECISION MAKING& PROBLEM SOLVING

Requires the ability to make decisions on situations relating to day-to-day operations of the store, staffing, performance management, compensation increases, employee development, controlling expenses, product mix, merchandising. 

The list of requirements, duties, responsibilities is not exhaustive, management reserves the right to assign other tasks according to the operational requirements of the store.

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

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Testimonials

Stories of success

Our team members in store leadership all play critical roles in moving our company forward. See what they have to say.

I am excited to be here and enjoy the workplace environment. Y’all give us a great building and a game plan. I believe we can do great things together.

David B. Store Leader (Manager)
Front of a 7-Eleven Store

Career Path

We take pride in witnessing our Store Leaders grow and excel in their careers at 7-Eleven. With our diverse operations, there are plenty of opportunities for advancement. Your performance, skills and education can open doors to new career prospects. Here is an example of career progression for a Store Leader.

  • Certified Store Leader leads to Senior Store Leader
  • Multi-Store Leader leads to Area Leader Trainee
  • Area Leader Trainee leads to Market Leader Trainee
  • Market Leader Trainee
Smiling work colleagues

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