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Assistant Store Manager

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Job ID 2019-62362
Address 2225 COUNTY ROAD 220, MIDDLEBURG, Florida, 32068, US
Store-ID 35652 Store-Type US Franchise Stores

Franchisees typically rely on the team to provide outstanding service, maintain a clean, customer friendly environment, stock and merchandise products, and operate the register.  Franchisees expect everyone to demonstrate reliability, honesty, and greet customers with a smile.

What might you do?

  • Provide prompt, efficient and courteous customer service
  • Drive sales through effective communication with customers
  • Maintain a clean, customer friendly environment in your franchisee’s store
  • Perform cashier duties (ring sales and maintain cash control)
  • Perform all regular cleaning activities, and other tasks included in your job assignments
  • Forecast, order and stock merchandise (with appropriate training)
  • Check in merchandise deliveries from vendors

What will you do ?

In general your responsibilities will include but limited to ::

  • Ensure prompt, efficient and courteous guest service and effectively react to and resolve customer complaints.
  • Forecast, order, stock and merchandise products (upon completion of appropriate training)
  • Maintain a properly stocked, clean and friendly environment in the store
  • Aid the reconciliation and completion of store operations daily paperwork
  • Support the franchisee to maximize sales and profits
  • Identify and resolve sales obstacles
  • Management, coaching and motivation of staff
  • Assist in scheduling, training and coaching to develop top performing employees
  • Must be willing to be scheduled to work different shifts/days and be available to cover for absent staff
  • Be willing and capable, after appropriate training, to run the store in the absence of the franchisee.

Education/Experience Required

  • High school diploma or GED. University degree a definite plus.
  • A minimum of two years experience in retail or fast food management.
  • Strong written, oral and mathematical skills
  • Valid driver licence and a reliable transpiration

Physical Functions

  • Must be able to stand and/or walk for the entire shift
  • Ability to occasionally lift and/or carry up to 50 pounds from the ground to overheads up to an hour of the work day when needed.(to assistant and in stocking/maintaining inventory levels)
  • Ability to push and pull with arms up to a force of 128 pounds (i.e. utilizing hand truck).
  • Ability to bend at the waist.
  • Will be required to occasionally climb a ladder and/or stool, kneel or crotch to store or retrieve material and/or place or remove signs.

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