Division Logistics Manager

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

JOB SUMMARY:

The Division Logistics Manager is responsible for overseeing all logistics operations within an assigned division, ensuring efficient transportation, distribution, and inventory management that supports 7-Eleven's demand chain objectives. This role manages day-to-day logistics activities, optimizes supply chain performance, and drives cost-effective solutions while maintaining high service levels to stores. The Division Logistics Manager collaborates closely with 3PL partners, warehouse operations, transportation teams, and cross-functional stakeholders to ensure seamless product flow and delivery execution. This position plays a critical role in supporting business growth through strategic logistics planning and operational excellence.

KEY DUTIES AND RESPONSIBILITIES:

• Provide overall leadership and oversight of logistics operations within the assigned zone, ensuring alignment with Demand Chain strategy and achievement of established business objectives.
• Lead the performance management of CDC operators, wholesalers, and other logistics partners, holding partners accountable for service levels, operational standards, contractual commitments, and continuous improvement.
• Monitor and improve key service and quality measures, including on-time delivery, fill rate, delivery execution, and other indicators that impact product availability and store service.
• Conduct regular business and performance reviews with logistics partners, identify performance gaps and trends, and develop corrective action plans with clear ownership and follow-through.
• Monitor logistics expenses and partner costs, support budget and forecast processes, and identify and implement opportunities to improve productivity, reduce costs, and optimize overall network performance.
• Drive a strong safety culture and monitor partner safety performance while identifying opportunities to improve operational consistency, productivity, compliance, and execution.
• Lead the resolution of complex or recurring operational, service, and store issues by identifying root causes and coordinating cross-functional resources and logistics partners to implement sustainable solutions.
• Use operational and performance data to identify trends and opportunities, facilitate root cause analysis, and lead continuous improvement initiatives that improve reliability, quality, safety, and expense performance.
• Support and lead the implementation of strategic Demand Chain initiatives, including new processes, systems, technology, and operating models, ensuring operational readiness and successful execution across the zone.
• Partner closely with Demand Chain, Operations, Merchandising, Finance, Technology, and other stakeholders to align priorities, resolve issues, and develop logistics solutions that support overall business objectives.
• Provide clear and concise communication to internal leadership and logistics partners regarding performance, emerging risks, operational trends, key initiatives, and improvement opportunities.
• Establish clear priorities and accountability for team members while coaching and developing capabilities in partner management, operational problem-solving, continuous improvement, and cross-functional leadership.

EDUCATION AND EXPERIENCE:

EDUCATION: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field

YEARS OF RELEVANT WORK EXPERIENCE: 5+ years

YEARS OF MANAGEMENT EXPERIENCE: 2+ years

CERTIFICATIONS / LICENSES: NA

SPECIFIC KNOWLEDGE AND SKILLS:

• Strong knowledge of transportation management, warehouse operations, and distribution center processes
• Advanced analytical skills with expertise in Excel, data analysis, and performance metrics reporting
• Excellent project management abilities with experience leading cross-functional initiatives and process improvement projects
• Strong financial acumen with experience managing budgets, analyzing cost structures, and implementing cost-saving strategies
• Outstanding communication and interpersonal skills with ability to influence and collaborate across all organizational levels
• Proven leadership capabilities with track record of building high-performing teams and developing talent
• Strategic thinking combined with hands-on operational problem-solving skills
• Knowledge of convenience store or retail distribution operations preferred
• Ability to work in a fast-paced environment and manage multiple priorities simultaneously
• Experience with continuous improvement methodologies such as Lean or Six Sigma preferred

This job description is intended to describe the general nature and level of the work being performed by the individuals assigned to this job. This is not an exhaustive list of all duties and responsibilities. Management reserves the right to amend and change the duties and responsibilities of this job to meet business and organizational needs, as necessary.

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative For Hiring.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.