Transformation Excellence Leader

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

Responsibilities

JOB SUMMARY:

The Transformation Training Leader is responsible for leading an organization of 15+ Transformation Trainers who travel full-time to support the Model Store Experience Transformation. The role will oversee the day-to-day professional development, scheduling, travel, and operations of their assigned Coaches to ensure adherence to Model Store training processes and guidelines. Ultimately, the Transformation Excellence Leaders are the "front-line" leaders responsible for ensuring Operations receive a best-in-class training plan as this transformation takes the organization to the next level of simplification & operational success.

Success will be measured based on:

- Proper training of store coaches.

- Timely arrival and support by store coaches at each site

- Employee turn-over / retention.

- Budget management and staff utilization.

- Market communication and feedback.

- KPI's that align with overall success of the training plan.

KEY DUTIES AND RESPONSIBILITES:

• Quality Assurance. Oversees Transformation Trainers work daily to ensure adherence to organizational quality standards and guidelines.

• Transformation Trainer Development. Meets regularly and completes store visits with Transformation Trainers to provide critical feedback and encouragement.

• Schedule Planning. Manages the Transformation Trainers schedules, identifying gaps or recruiting needs which may impact the overall schedule.

• Budget Management. Tracks Transformation Trainer activity and costs, to include travel scheduling and completion of expense report submission.

• Cross Functional Partnership. Partners closely with the Model Store Team for a full feedback loop to improve program processes and systems.

• Team Effectiveness. Advocates and creates solutions for Transformation Trainer related barriers which may impact the rollout schedule.

Position requires minimum 75% travel.

Qualifications

EDUCATION AND EXPERIENCE:

EDUCATION: High School/GED

YEARS OF RELEVANT WORK EXPERIENCE: 5+ years

YEARS OF MANAGEMENT EXPERIENCE: 5+ years

CERTIFICATIONS / LICENSES:

SPECIFIC KNOWLEDGE AND SKILLS:

• Practical experience and working knowledge of retail systems, operations, and processes.

• Flexibility to both lead others and provide hands-on assistance in the field.

• Proven team leadership skills with the ability to effectively manage others.

• Direct communication skills, to include the ability to provide coaching and constructive feedback.

• Provides leadership direction without direct oversight or daily guidance.

• History of successfully managing distributed and remote teams.

• Basic knowledge of MS Teams, Microsoft Word, Excel, Power Point, and Outlook.

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.