KEY DUTIES AND RESPONSIBILITES:

• Perform on the job training and assessment of new Techs
• Perform follow up assessments and training of new Techs after they have been in the field for a given time
• All duties and responsibilities of a Tech 1 and at least 75% proficiency in Tech II duties and responsibilities listed below
• Responds to work orders for a wide variety of in-store equipment which include, but may not be limited to minor repairs of HVAC, Minor Repairs to Refrigeration, hot beverage equipment (ex. Coffee, Cappuccino) , cold beverage equipment (ex. tea, Fountain, FBD, FCB, Creamer Machine), Fountain/Backroom ice makers, Hot food
  equipment (ex. fryers, griddles tortilla presses, ovens, roller grills, Warmers), Fuel Dispensers (ex. printers, displays card readers, hanging hardware) etc.
• Responds to work orders related to plumbing, electrical, and general maintenance issues
• Responsible for replacing ‘plug and play’ equipment as needed
• The Journeyman must be available to instruct, oversee, correct and support their assigned Apprentice
• May be responsible for overseeing Apprentices in specific discipline
• If overseeing Apprentices, additional duties will include entries in official log-books and completion of required evaluations for each Apprentice.
• When working with an Apprentice, ensure you are supervising and overseeing their work.
• Submits hours/paperwork required for their apprentice certifications to the trades board
• Periodically reports on apprentice progress both in the field and classes
• Support apprentice with online classes if required
• Ensure safety policies and guidelines are adhered by apprentice during their period of training.
• Support and develop best practices for training
• Site assessments, coaching and follow up as required
• Assess techs strengths and areas of opportunity to help coach and train
• Help to develop strategies to support continual growth and skills development with the apprentice